shortfall collection
Stop Losing Money on Medical Aid Shortfalls — Automate Patient Payments Today
Recover the money your patients owe you — effortlessly, quickly, and transparently
“Do you know how much money is slipping through your practice every month?”
Include a short example of R250 shortfall per patient × 100 patients → R25,000 lost.
Solution Section:
“you give client list and amounts automatically and collects them via PayFast recurring payments — no chasing patients, no missed revenue.”
How Our Shortfall Collection Fee Works
We operate on a simple performance-based model.
We charge 20% of the amount successfully collected on your behalf.
There are:
No upfront fees- No monthly retainers
- No charges on uncollected amounts
If we don’t collect, you don’t pay.
This ensures our interests are fully aligned with yours — we focus on maximizing your recovered revenue while you focus on patient care.
Doctor’s Pain: The Shortfall Problem
Doctors face this every day:
Medical aid pays less than billed
Example: You bill R850 for a consultation → Medical aid pays R600 → R250 shortfall.
Most GPs see this on 50–70% of their claims, so it adds up quickly.
Manual collection is time-consuming
Chasing patients for small amounts is frustrating.
Staff have to send invoices, make calls, follow up — a huge drain on resources.
Money slips through the cracks
Some patients never pay their shortfalls.
Doctors lose thousands of Rands monthly without even realizing it.
No simple tracking system
Current practice management software often doesn’t highlight shortfalls clearly.
Doctors cannot see exactly how much money is outstanding at a glance.
💡 Our Solution: Automated Shortfall Collection
Here’s how your SaaS solves this pain immediately:
Automatic Detection of Shortfalls
Upload your remittance reports (CSV/PDF) from MediSwitch.
Our system automatically calculates the exact amount owed by each patient.
Seamless Payment Collection via PayFast
Shortfalls can be collected automatically with patient consent.
Recurring payments allow patients to pay monthly without you chasing them.
Intelligent Dashboard
Shows all outstanding shortfalls.
Highlights money at risk and payments collected.
Makes cashflow predictable and visible.
Fast & Easy Setup
No integration with MediSwitch needed.
Upload reports → system does the math → start collecting in days.
🔥 Value to Doctors
Recover lost revenue immediately
Reduce administrative burden — no more chasing patients
See exactly what’s owed at a glance
Increase cashflow predictably
No complex system setup — just upload reports and collect
Patient Funding for Medical Shortfalls
Helping Patients Say “Yes” to Treatment
Medical care should never be delayed because of a shortfall.
We offer Patient Funding Solutions designed to help patients cover medical shortfalls, co-payments, and procedures not fully covered by medical aid — so doctors get paid faster and patients get the care they need immediately.
What Is a Medical Shortfall?
A medical shortfall happens when:
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Medical aid does not cover the full procedure cost
-
There is a co-payment required
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The patient has exhausted their medical savings
-
The procedure is excluded from their plan
-
The treatment is private or elective
This often creates stress for patients — and delays payment for doctors.
Our Solution: Patient Funding
We provide access to structured medical funding that allows patients to:
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Cover co-payments and shortfalls
-
Finance private procedures
-
Pay over manageable monthly instalments
-
Get fast approval (subject to assessment)
-
Proceed with treatment without delay
This means doctors can treat patients without worrying about affordability barriers.
Patient Funding Fee Explained
To make healthcare more affordable and accessible, we offer flexible patient funding that allows you to pay your shortfall over time instead of upfront.
Our funding includes a 20% to 30% service and risk fee, depending on the repayment period you choose. This fee covers:
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Immediate payment to your clinic
-
Administrative processing
-
Debit order management
-
Risk protection and funding costs
There are no hidden charges — everything is explained clearly before you agree.
Our goal is to give you breathing room financially while ensuring your healthcare is not delayed.
Why Doctors Should Offer Patient Funding
When patients cannot afford shortfalls, practices experience:
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Cancelled procedures
-
Delayed bookings
-
Outstanding balances
-
Cashflow disruptions
-
Difficult payment conversations
By offering patient funding at your practice, you:
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Increase procedure acceptance rates
-
Improve cashflow
-
Reduce bad debt
-
Enhance patient experience
-
Grow revenue without increasing patient volume
It’s not about discounting your services — it’s about making them accessible.
How It Works
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Patient is informed of shortfall amount
-
Patient applies for funding (simple application process)
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Approval is processed
-
Payment is arranged
-
Doctor receives payment
-
Patient repays in structured instalments
We make the process smooth and professional, protecting both the doctor and the patient.
Who Can Use This?
Patient funding is ideal for:
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Specialists
-
General Practitioners
-
Dentists
-
Surgeons
-
Aesthetic Clinics
-
Radiology Practices
-
Day Hospitals
Any practice that experiences shortfalls or co-payments can benefit.
Benefits for Patients
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No treatment delays
-
Affordable monthly payments
-
Preserves emergency savings
-
Access to better quality care
-
Financial dignity
We believe healthcare should be accessible — without financial embarrassment.
Benefits for Doctors
-
Improved collection rates
-
Faster payment cycles
-
Higher treatment conversions
-
Reduced admin stress
-
Stronger patient loyalty
When patients have payment options, they choose to proceed.
Our Mission
Our mission is simple:
To remove financial barriers between doctors and patients.
Healthcare should not stop because of affordability.
With patient funding, everyone wins.
Partner With Us
If you are a medical practice looking to:
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Increase revenue
-
Reduce outstanding balances
-
Help patients afford treatment
-
Improve cashflow
Let’s partner together.
Contact us today to activate Patient Funding at your practice.
Doctor’s Pain: The Shortfall Problem
Doctors face this every day:
Medical aid pays less than billed
Example: You bill R850 for a consultation → Medical aid pays R600 → R250 shortfall.
Most GPs see this on 50–70% of their claims, so it adds up quickly.
Manual collection is time-consuming
Chasing patients for small amounts is frustrating.
Staff have to send invoices, make calls, follow up — a huge drain on resources.
Money slips through the cracks
Some patients never pay their shortfalls.
Doctors lose thousands of Rands monthly without even realizing it.
No simple tracking system
Current practice management software often doesn’t highlight shortfalls clearly.
Doctors cannot see exactly how much money is outstanding at a glance.
💡 Our Solution: Automated Shortfall Collection
Here’s how your SaaS solves this pain immediately:
Automatic Detection of Shortfalls
Upload your remittance reports (CSV/PDF) from MediSwitch.
Our system automatically calculates the exact amount owed by each patient.
Seamless Payment Collection via PayFast
Shortfalls can be collected automatically with patient consent.
Recurring payments allow patients to pay monthly without you chasing them.
Intelligent Dashboard
Shows all outstanding shortfalls.
Highlights money at risk and payments collected.
Makes cashflow predictable and visible.
Fast & Easy Setup
No integration with MediSwitch needed.
Upload reports → system does the math → start collecting in days.
🔥 Value to Doctors
Recover lost revenue immediately
Reduce administrative burden — no more chasing patients
See exactly what’s owed at a glance
Increase cashflow predictably
No complex system setup — just upload reports and collect